Successful Business Analyst Team at RM

At RM, we developed a successful business analyst (BA) team through careful planning, strong leadership, and a commitment to quality. Cuesta Torres cultivated a highly motivated and skilled team that delivered high-quality projects and gained recognition within the organization. Cuesta Torres provided the following:

1. Define Roles: Collaborated with team members and stakeholders to define and agree on team roles, ensuring alignment with project requirements and avoiding duplication, overlap, or gaps.
2. Identify Problems: Determined the problems to be solved and how skilled BAs could effectively address them.
3. Identify Skill Gaps: Assessed and identified essential skills gaps within the organization.
4. Ensure Alignment: Ensured alignment with an apprenticeship curriculum for consistent development and growth.

E-volve Re-hosting & E-volve Upgrade 11.2 & 11.9

E-volve is the e-assessment platform at City & Guilds, managing over 40 million online assessments per year globally and accounting for nearly 60% of City & Guilds’ annual income. As the IT Project Manager, Cuesta Torres Consultancy was responsible for assessing business requirements, managing a team of 40, and collaborating with colleagues to provide accurate and timely progress and status reports to relevant internal stakeholders. They fostered strong working partnerships with suppliers, performed detailed budget forecasting, and tracked processes to ensure overall delivery within the allocated financial resources while effectively managing and prioritizing resources. This project, with a budget of £1.5M, was completed within 12 months using over 1,000 man-hours.

The success of the E-volve Re-hosting & E-volve Upgrade project in 2014 led to the selection to lead the E-volve Upgrade 11.9 in 2016. These two projects were the largest IT projects at City & Guilds in both years.

CityNet

City & Guilds had an intranet that was expensive, unreliable, and not accessible worldwide. As the IT Project Manager, it led a major internal IT transformation. They assessed business requirements, assembled a team of 15, and oversaw the design of a new network and infrastructure using SharePoint and Azure technologies. Cuesta Torres Consultancy managed third-party vendors and led the project through testing and implementation. The result was a worldwide intranet with robust disaster recovery capability and a converged data and telecoms network, saving £1M per year.

Project Team Leader

Mercantil Bank is a Venezuelan financial institution based in Caracas, the second-largest bank in the country with 321 branches, 313 of them in Venezuela. As Project Team Leader, Cuesta Torres Consultancy managed the technical details of the proposal to ensure it met client needs and IBM goals. They worked with internal stakeholders across the Americas, Latin America, and Headquarters, demonstrating company business priorities, market opportunities, and return on investment.